Refund Policy

At Bankebihari InfraSolutions, we strive to ensure complete satisfaction with our construction services and cement products. This refund policy outlines our procedures and conditions for refunds.

1. Cement Product Returns

For cement products:

• Returns must be initiated within 7 days of delivery
• Products must be in original, unopened condition
• Return shipping costs are the responsibility of the customer
• Custom or specially ordered cement products are non-refundable

2. Construction Service Cancellations

For construction services:

• Cancellations must be made in writing
• Full refunds available if cancelled before project commencement
• Partial refunds may be available for ongoing projects based on work completed
• Initial consultation and planning fees are non-refundable

3. Refund Process

Once we receive your return or cancellation request:

• We will inspect returned cement products within 2 business days
• Approved refunds will be processed within 5-7 business days
• Refunds will be issued to the original payment method
• You will receive an email confirmation when the refund is processed

4. Non-Refundable Items

The following items are non-refundable:

• Custom ordered cement products
• Specially manufactured construction materials
• Used or damaged cement products
• Initial consultation and planning fees
• Completed construction work

5. Damaged or Defective Items

If you receive damaged or defective cement products:

• Contact us within 24 hours of delivery
• Provide photos of the damage
• We will arrange for return shipping at our expense
• Replacement or full refund will be provided

6. Contact Information

For any questions about our refund policy or to initiate a return, please contact our customer service team at:

Email: [email protected]
Phone: +919404848110

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